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AUSTRALIAN DELIVERIES

Maticevski offers complimentary shipping within Australia. Maticevski uses Australia Post for domestic deliveries to your nominated address.

Maticevski dispatches all orders from our distribution centre in Victoria, Australia.
Orders received on a Victorian/National Public Holiday will not be processed until the following business day. If your order is placed over the weekend, it will be processed and dispatched on the following business day. Once your order is dispatched, you will receive an email containing your tracking number.

Your order will require a signature upon delivery by Australia Post. All orders will need a signature for proof of delivery. Orders will NOT be left without a signature. This seems like a double up.
You must have correct and complete addresses, including a company name where applicable, and at least one contact telephone number.

To guarantee delivery, we recommend your parcel be sent to an address where there will be someone to receive it between 9am - 5pm. If no one is at your specified address when delivery is attempted, Australia Post will leave a card directing you to a local post office for collection. Please ensure prompt pick up to avoid the goods being sent back.

Please note: During promotional and peak periods, please allow up to 5 business days for your order to be processed before shipping - this may cause a delay in your order being received.

Deliveries will not be made to post office boxes (PO BOX).

INTERNATIONAL SHIPPING

All orders are in Australian dollars (AUD) and thus processed in AUD. Maticevski dispatches all orders from our distribution centre in Victoria, Australia.
Orders received on a Australian National Public Holiday (or Victorian Public Holiday) will not be processed until the following business day. If your order is placed over the weekend, it will be processed and dispatched on the following business day. Once your order is dispatched, you will receive an email containing your tracking number.
International orders will have an approximate delivery timeframe of 3-10 business days, depending upon your location. Maticevski delivers all international orders using DHL or its’ nominated carriers. Your order will require a signature upon delivery.
Once your order is dispatched, you will receive an email containing your tracking number and a confirmation of your order. Deliveries require a signature on upon acceptance of your order. If there is no one at the delivery address a calling card will be left and the order will be returned to the depot. This card will have information for you to arrange an alternative delivery time.

International deliveries cannot be delivered to post office boxes, except for the UAE, Saudi Arabia & Fiji.

maticevski willnot ship to the follwoing coutries: russia

When orders shipped internationally reach your destination country, they may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates.

Maticevski will not accept any responsibility for delays caused by customs clearance or any other associated processes.

Maticevski cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest solely with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties. To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable ""merchandise"".

Maticevski will not mark any international order as a 'gift' or ‘sample’, due to law prohibitions.

During sale and peak periods, please allow 3-5 business days for your order to be processed before shipping this may cause a delay in your order being received.
With all our International Shipping, We have set rates for each region. Please find our shipping quotes for deliveries to you, broken down by weight as well.